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    charmthirteen.com/healthcare-ai-consulting
    Healthcare AI Consulting

    Healthcare AI consulting for teams where a wrong output is a clinical event.

    Most AI consulting in healthcare stops at the pilot. The dashboard ships, the press release goes out, and six months later nobody on the clinical floor is using the model. We work the other direction. Strategy, systems, and implementation built around the people who will actually press the button.

    For hospitals, payers, digital health startups, and clinical AI vendors. HIPAA-aware, audit-ready, and honest about what AI should and should not be doing inside a regulated workflow.

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    The pattern we keep seeing

    Healthcare AI projects don't fail in production. They fail before they ever get there.

    A clinical team gets handed a tool. The vendor demo was crisp, the leadership memo was confident, and the pilot was approved with a 90-day window. Then three things happen in this order:

    • Compliance review surfaces questions nobody scoped for. PHI handling, model logging, vendor BAAs, FDA classification, state-level rules. The legal lift triples.
    • The clinical workflow turns out to be three workflows in a trench coat. The model fits one of them and breaks the other two.
    • The people who were supposed to use the tool never got training that respected how they actually work. Adoption flatlines at 12 percent.

    The fix is not a better model. It is a better system around the model. That is what we do.

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    Who this is for

    Built for teams where AI decisions touch a patient.

    Hospitals & health systemsAdopting clinical or operational AI inside an existing EHR and compliance stack.
    Digital health startupsBuilding AI-native products that need to clear procurement, security review, and clinical buy-in.
    Payers & health plansBringing AI into utilization review, claims, and member-facing workflows without violating the rules that govern them.
    Clinical AI vendorsShipping models into hospitals and pharmacies where one wrong output is a safety event, not a UX bug.
    Healthcare-adjacent regulated teamsPharmacy benefits, medical device, lab informatics, and public health groups working under federal oversight.
    Investors & boardsDiligencing healthcare AI bets where the technical risk and the regulatory risk are the same risk.
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    Engagements

    Four ways we work with healthcare teams.

    Engagement 01Clinical AI Readiness AuditWe sit with the clinical, IT, compliance, and ops stakeholders and map the real workflow, the real data, and the real risk surface. You leave with a written readiness assessment that names every blocker before procurement does.
    Engagement 02System Design for Regulated AITool selection, prompt and model architecture, human-in-the-loop checkpoints, audit logging, PHI boundaries, and the integration plan with your EHR or core systems. Designed to survive a Joint Commission visit, not just a sprint review.
    Engagement 03Implementation & Clinician TrainingHands-on rollout with the people who will use the system. Documentation that does not assume a CS degree. Prompt libraries, escalation paths, and a deprecation plan for the day the model gets it wrong.
    Engagement 04Vendor & Product AdvisoryFor clinical AI builders. Positioning, hospital procurement strategy, compliance posture, and how to talk to a CMIO without losing the room. Often paired with a redesign of how the product handles verification and audit.
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    Proof of work · Orinyx

    We do not just consult on clinical AI safety. We built one.

    Orinyx is an independent pre-deployment verification platform for clinical AI. Phase 1 runs in a sandbox on synthetic data, with no PHI and no EHR connection, and every AI assertion is checked against authoritative sources instead of another model's judgment. Each verdict is deterministic and arrives with a citation showing what was checked, and findings are documented for governance review.

    Building it forced us to live the same questions our healthcare clients live. What does HIPAA actually require versus what people assume it requires. Where the FDA SaMD line really is. How to keep a model fast enough to use at the point of care without keeping PHI at rest. The patterns from Orinyx show up in every healthcare engagement we run.

    Learn more about Orinyx ↗
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    Boundaries

    Things we will tell you not to do.

    • Put a general-purpose LLM in front of a clinician with no verification layer.
    • Buy an AI scribe before the documentation workflow it is replacing is actually understood.
    • Sign a BAA you have not had reviewed by counsel who knows healthcare specifically.
    • Move PHI into a vendor environment to save two weeks of integration work.
    • Pilot a model in a high-acuity unit because that is where the data is most interesting.
    • Ship anything that cannot be audited line by line after the fact.
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    Questions we get every week

    Healthcare AI consulting, plainly answered.

    How is this different from a Big-Four AI consulting practice?

    Big firms staff with generalists and bill for change management. We staff with operators who have built clinical AI in production and only take engagements where we can hand back a working system, not a deck.

    Do you work with hospitals or only startups?

    Both. Most engagements have one foot in each. Hospitals need help adopting AI safely. Vendors need help selling into hospitals without tripping every compliance wire on the way in.

    Can you sign a BAA?

    Yes. We default to zero-PHI engagements where possible. When PHI is genuinely required, we sign a BAA and scope the data access narrowly. In our experience zero-PHI is almost always achievable.

    Do you build the AI or just advise on it?

    Both. The Implementation engagement includes hands-on build of the workflow, prompt systems, integrations, and audit logging. We do not subcontract delivery.

    What does a typical engagement cost?

    A Readiness Audit runs four to six weeks at a fixed fee. System Design and Implementation are scoped after the audit. Vendor Advisory is monthly. The Vibe Check is free and is the right place to start.

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    Start here

    Bring us in before the pilot, not after.

    Free 30-minute Vibe Check. No deck, no pitch.